> A good way to partition the complainers into serious and unserious groups is to ask for a written plan This can be good but I've seen it weaponized before by

> A good way to partition the complainers into serious and unserious groups is to ask for a written plan This can be good but I've seen it weaponized before by an incompetent cto to deflect and delay any change. He would ask for written proposals on the most minute details until people just gave up trying to fix anything.