"...whenever 'a software' doesn't...." Ugh. "A software package" or "a piece of software" or perhaps "a program" but you don't have "one software" any more tha

"...whenever 'a software' doesn't...." Ugh. "A software package" or "a piece of software" or perhaps "a program" but you don't have "one software" any more than you can have "one hardware" or "one information." Grammar, please!