7 ms·
Congrats on the launch! I work in this space, and fwiw I strongly agree with the idea of A/B testing + continuous improvement. I have found that it is relativel
by ajeet 1y ago
Congrats on the launch! I work in this space, and fwiw I strongly agree with the idea of A/B testing + continuous improvement. I have found that it is relatively easy to setup A/B tests, much harder for stakeholders to draw the right conclusions.
- kevinwu2981 1y agoAlso every stakeholder might value different things: call deflection rate, CSAT, number of bookings, etc. Important to align expectations upfront