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We built the perfect SaaS. Nobody wants it
- octember 1y agoLet's say you've built the perfect SaaS: you've built the perfect tool for a customer and put it in front of them, excited to save them time/money/energy. And? They don't want it! They don't want to learn your new fancy software. But what do they want? Solutions: someone to do the job for them. That person doing the job could be leveraging SaaS on the backend, but these businesses have 0 appetite for doing the new work themselves. AI enables solutions to scale. Operations, communication overhead, manual sales processes: this is all ripe for automation + AI. What was once a fixed linear cost scaling has become a more attractive curve.