People either bring email etiquette (Hi, how are you, I need...") or phone etiquette (Hi, how are you?" ...) to chat. Email etiquette has always seemed natural

People either bring email etiquette (Hi, how are you, I need...") or phone etiquette (Hi, how are you?" ...) to chat. Email etiquette has always seemed natural to me, but a lot of people read chat as a synchronous medium, so. It's just another place where I need to have multiple modes on hand for different people.