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thanks for the feedback on the tone. See constructive suggestion in my reply to awenger. one comment on the survey vs. server log comparison: Survey also doesn

thanks for the feedback on the tone. See constructive suggestion in my reply to awenger. one comment on the survey vs. server log comparison: Survey also doesn't give you "why" on user behavior; it only give you what the user "thinks" the reason is. For certain occasions it provide false insights. Server logs are facts, you won't get why but you get concrete observations.

revorad 14y ago
I agree that users don't give perfectly true answers, but discarding their answers as 100% useless or false is silly. You can corroborate survey results with server logs. You don't have to view them in isolation.