We had an experience not as bad as that, but cancelling on us a week or two before we were due to fly (and had booked everything else). They wanted US to cance

We had an experience not as bad as that, but cancelling on us a week or two before we were due to fly (and had booked everything else). They wanted US to cancel, but I saw no advantage to us in doing so. I assume it was to maintain some reputation on their side. We declined.