In my company, we rotate every 5 months. So every 6th month, I get put into the customer-facing team for 1 month. Every other month, a different team member is

In my company, we rotate every 5 months. So every 6th month, I get put into the customer-facing team for 1 month. Every other month, a different team member is on the customer-facing team. This is still annoying, but gives you enough time to work on features, and enough time to try and crack some customer cases (though I could even see being in the customer-facing team for more than 1 month, as sometimes, this is not enough to debug the issue and provide a fix). I've got to admit, as much as I dislike being on the customer team, it's certainly less annoying than working on features, and have constant customer issues interruptions though.