> But the best end-user software — the kind for non-technical people — is… sadly… not open-source. Not open source yet. I firmly believe (and we have lived exp

> But the best end-user software — the kind for non-technical people — is… sadly… not open-source. Not open source yet. I firmly believe (and we have lived experientially in the last several decades) that all software will eventually be supplanted by an open source solution that becomes the industry standard.