I signed up, but the quality of the stream is really not that good. It fluctuates between 480 and sometimes hits up to 1500 for ten seconds. I never get the 350

I signed up, but the quality of the stream is really not that good. It fluctuates between 480 and sometimes hits up to 1500 for ten seconds. I never get the 3500kbps stream that I think should be available.