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Not that famous, as they used to (maybe still do? I don’t follow) force customers into an NDA in order to warranty fixes.
by srockets 2y ago
Not that famous, as they used to (maybe still do? I don’t follow) force customers into an NDA in order to warranty fixes.
- topato 2y agoWhoa if still true, that's insanity. All of the ways this company is ran make DOGE a scary proposal... Considering we are essentially both the Tesla customer and the car, if DOGE is Tesla...
- p_l 2y agoEarly on (Model S being new) they used to do a lot of "hypercare" as some corps call it, short of white glove service, to keep customers happy and essentially advertising their brand. I suspect a lot of reputation from then helped them paper over naysayers when they abandoned it with expansion