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But verbal between whom? How can one be sure they're talking to a human on the other end of an SMS and not a chatbot? We already went over how this doesn't wor

But verbal between whom? How can one be sure they're talking to a human on the other end of an SMS and not a chatbot? We already went over how this doesn't work more than a year ago with the $1 Tahoe [0]. Spoiler: no car changed hands based on that "agreement". [0] https://jalopnik.com/chevrolet-dealer-ai-help-chatbot-goes-rogue-pranksters-1851112556 https://jalopnik.com/chevrolet-dealer-ai-help-chatbot-goes-r...

probably_wrong 2y ago
On the other hand, Air Canada was forced to honor a refund policy made up by a chatbot [1]. That was in Canada, not the US, but it nonetheless points out to courts willing to accept that a promise made by a chatbot you programmed to speak in your name is just as good as a promise you made yourself. [1] https://arstechnica.com/tech-policy/2024/02/air-canada-must-honor-refund-policy-invented-by-airlines-chatbot/ https://arstechnica.com/tech-policy/2024/02/air-canada-must-...