There is a typo in the title of your example https://copilot-demo.inkeep.com/?ticketId=new-ticket https://copilot-demo.inkeep.com/?ticketId=new-ticket "Escelat

There is a typo in the title of your example https://copilot-demo.inkeep.com/?ticketId=new-ticket https://copilot-demo.inkeep.com/?ticketId=new-ticket "Escelating to humans from Inkeep AI Slack bot" : "Escelating" --> "escalating"