6 ms·
Worked for an eCom store for 3 years, was on-call 24/7 for most of it due to understaffing. In this context, every second of downtime was actual money being los
by infomaniac 2y ago
Worked for an eCom store for 3 years, was on-call 24/7 for most of it due to understaffing. In this context, every second of downtime was actual money being lost. CEO drilled in the gravity of each outage.
Took me a good few months after changing jobs to not get crazy anxiety every time my phone rang.
After working in a much healthier on-call setup later in my career supporting a large SaaS, I actually really like it. High stakes produce quick learnings.
Not for everyone, but everyone should try it (and be compensated FFS).