8 ms·

Genuinely curious, what's wrong with that? Did you expect a different platform like Slack?

by mre 2y ago

fragmede 2y ago
it would be better at the bottom of the first documentation page, after the reader has a better idea of what this is
callalex 2y ago
Locking knowledge behind something that isn’t publicly searchable or archivable works fine in the short term but what happens when Discord/Slack/whatever gears up for an IPO and limits all chat history to 1 week unless you pay up (oh and now you have a bunch of valuable knowledge stored up their with no migration tool so your only options are “pay up” or lose the knowledge).
- halfcat 2y ago
  What’s recommended here? Self-hosted Discourse?
  - heavyset_go 2y ago
    Matrix and a wiki would solve the community and knowledge base issues.
    - mplewis 2y ago
      Matrix has severe UX issues which drastically limit the community willing to use it on a regular basis.
      - Arathorn 2y ago
        historically, yes. matrix 2.0 (due in two weeks) aims to fix this.
  - tacker2000 2y ago
    Github issues or discussions. Or some other kind of forum like Discourse as you mentioned
- Kiro 2y ago
  No-one complained when projects had IRC channels/servers, which are even worse since they have no history at all.
  - okasaki 2y ago
    All IRC clients have local plain text logging and putting a .txt on a web server is trivial.
    - Kiro 2y ago
      Local logging doesn't help much for searchability when you're new and it requires you to be online 24/7. Anyway, that's beside the point. Even if IRC had built-in server history it still has the same problems but I never saw people being outraged about it.
  - Gormo 2y ago
    Good projects still do rely on IRC -- Libera.chat is full of proper channels -- and logging bots are ubiquitous.
    - deleted 2y ago
      [deleted]
    - Kiro 2y ago
      And you never hear anyone complaining about those. "Locking knowledge" was never an argument before and it's not now.
  - callalex 2y ago
    At least people treat IRC as ephemeral and place all documentation elsewhere. People are writing whole wikis inside of Discord that are not publicly searchable.
Gormo 2y ago
There's a whole FOSS ecosystem of chat/collaboration applications, like Mattermost and Zulip; there's Matrix for a federated solution, and tried-and-true options like IRC. For something called "Reclaim the Stack" to lock discussion into someone else's proprietary walled garden is quite ironic.

Genuinely curious, what's wrong with that? Did you expect a different platform like Slack?

by mre 2y ago

Genuinely curious, what's wrong with that? Did you expect a different platform like Slack?

fragmede 2y ago

it would be better at the bottom of the first documentation page, after the reader has a better idea of what this is

callalex 2y ago

Locking knowledge behind something that isn’t publicly searchable or archivable works fine in the short term but what happens when Discord/Slack/whatever gears up for an IPO and limits all chat history to 1 week unless you pay up (oh and now you have a bunch of valuable knowledge stored up their with no migration tool so your only options are “pay up” or lose the knowledge).

halfcat 2y ago
What’s recommended here? Self-hosted Discourse?
- heavyset_go 2y ago
  Matrix and a wiki would solve the community and knowledge base issues.
  - mplewis 2y ago
    Matrix has severe UX issues which drastically limit the community willing to use it on a regular basis.
    - Arathorn 2y ago
      historically, yes. matrix 2.0 (due in two weeks) aims to fix this.
- tacker2000 2y ago
  Github issues or discussions. Or some other kind of forum like Discourse as you mentioned
Kiro 2y ago
No-one complained when projects had IRC channels/servers, which are even worse since they have no history at all.
- okasaki 2y ago
  All IRC clients have local plain text logging and putting a .txt on a web server is trivial.
  - Kiro 2y ago
    Local logging doesn't help much for searchability when you're new and it requires you to be online 24/7. Anyway, that's beside the point. Even if IRC had built-in server history it still has the same problems but I never saw people being outraged about it.
- Gormo 2y ago
  Good projects still do rely on IRC -- Libera.chat is full of proper channels -- and logging bots are ubiquitous.
  - deleted 2y ago
    [deleted]
  - Kiro 2y ago
    And you never hear anyone complaining about those. "Locking knowledge" was never an argument before and it's not now.
- callalex 2y ago
  At least people treat IRC as ephemeral and place all documentation elsewhere. People are writing whole wikis inside of Discord that are not publicly searchable.

Gormo 2y ago

There's a whole FOSS ecosystem of chat/collaboration applications, like Mattermost and Zulip; there's Matrix for a federated solution, and tried-and-true options like IRC. For something called "Reclaim the Stack" to lock discussion into someone else's proprietary walled garden is quite ironic.