This is pretty simple to solve for. Eg. Have the app provide an ID the customer can quote to the CS rep; Have the app also log this ID, along with the system it

This is pretty simple to solve for. Eg. Have the app provide an ID the customer can quote to the CS rep; Have the app also log this ID, along with the system it's being run on, to the cloud/an interface that pops up an "unsupported system" message to the CS agent on entering the ID.