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Really, a tool where 42% of incident responses the on call engineers are greeted by a pointer that likely lets them resolve the incident almost immediately and
by Kirth 2y ago
Really, a tool where 42% of incident responses the on call engineers are greeted by a pointer that likely lets them resolve the incident almost immediately and move on, rather than spending potentially hours figuring out which component it is they need to address and how, isn't impressive to you?
- chaoz__ 2y agoIt depends on whether it's generating 58% of answers that lead on-call engineers down the wrong path. Honestly, it's more of a question -- I did not read the article deeply.