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OP should set up an AI chatbot to triage his customer support. It probably wouldn't be that hard to send that code right back to GPT and get a fix suggestion to
by tdignan 2y ago
OP should set up an AI chatbot to triage his customer support. It probably wouldn't be that hard to send that code right back to GPT and get a fix suggestion to the customer instantly. Stick your documentation for each endpoint in a vector database, and use RAG to give them a quick fix. If it doesn't work let them go to level 2 support for a fee.
- thomasahle 2y agoThese kind of support requests are also a big issue for open source projects. Hanging out at the DSPy discord, we get a lot of people who need help with "their" code. The code often uses hallucinated API calls, but they insist it "should work" and our library simply is buggy.