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Quick update: seems one additional user was added and that payment failed due to credit card expired. This made them downgrade the plan for about 80+ users in
by jinen83 2y ago
Quick update:
seems one additional user was added and that payment failed due to credit card expired. This made them downgrade the plan for about 80+ users in our account. It is their policy.
It seems egregious to me. What are your thoughts?
- JayDustheadz 2y agoCould you share how exactly did it affect you? Also, can't you re-initiate the payment collection and go back to the previous plan?