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It's a bit of a catch-22. Making current voice agents reliable is incredibly time-consuming and complex. This challenge has kept many teams from pushing their
by sumanyusharma 2y ago
It's a bit of a catch-22.
Making current voice agents reliable is incredibly time-consuming and complex. This challenge has kept many teams from pushing their agents into production. Those who do launch often release a very limited, basic version to minimize risk. We frequently talk to teams in both camps.
As a result, there aren't many 'killer' voice products on the market right now. But as models improve, we'll see more voice-centric companies emerge.
Teams are already calling their agents by hand and keeping track of experiment runs in a spreadsheet. We're just automating the workflow and making it easier to run experiments!