5 ms·
> If an annoying phone tree is going to take 3 minutes to navigate by listening to the prompts, then it will also take 3 minutes to navigate by letting the AI l
by sieabahlpark 2y ago
> If an annoying phone tree is going to take 3 minutes to navigate by listening to the prompts, then it will also take 3 minutes to navigate by letting the AI listen and write little buttons for me.
If it's a common number for a support line it actually shows you the options before they're stated by the robot. Say for example if I call bank of america's support line, it will show the not-yet-said options as greyed out, but selectable. If the call robot accepts early inputs you can actually navigate a phone menu quite rapidly. Pair that with the estimated wait times or "hold for me" you can save yourself the headache of "actively" waiting.