(SaaS CFO’s perspective) If push comes to shove, Delta can sue and/or stop using the product. This is ultimately a question of contracts, liability limits— pa

(SaaS CFO’s perspective) If push comes to shove, Delta can sue and/or stop using the product. This is ultimately a question of contracts, liability limits— particularly if Delta secured consequential damages. SaaS contracts are designed to defaulted to NOT allow a customer to pursue consequential damages remedies. https://en.m.wikipedia.org/wiki/Consequential_damages https://en.m.wikipedia.org/wiki/Consequential_damages This is a question of CrowdStrike’s Deal Desk contracting hygiene. Deal Desks are the joint finance-legal-sales teams that work on enterprise contracts in scaled enterprise SaaS startups. This is a SaaS CFOs nightmare.