Thanks for the feedback. We started this 4 months back and these are a few features we build. In the journey and as customers started using we figured out more

Thanks for the feedback. We started this 4 months back and these are a few features we build. In the journey and as customers started using we figured out more strong features. 1. Context enricher - To ensure the ticket has enough information 2. AI agents - To offload some part of the work. We will be getting these out soon