There is an enormous issue here. A service provider committed crimes against customers and their justification is the customers were using a protocol to exchang

There is an enormous issue here. A service provider committed crimes against customers and their justification is the customers were using a protocol to exchange something. The service provider has no idea what the something exchanged was. It's similar to arresting someone because they are speaking French. I don't speak French and I don't like people who speak French because sometimes French people say stuff I don't agree with. I don't know what they're saying but I hate it.