I’ve been really happy with Enchant: https://www.enchant.com/ https://www.enchant.com/ It has all the ticketing features (assignment, status, etc.), but feels/

I’ve been really happy with Enchant: https://www.enchant.com/ https://www.enchant.com/ It has all the ticketing features (assignment, status, etc.), but feels/acts like a very fast email reader.