5 ms·
It sounds like you're in the price discovery phase of the business. If you can't get people to convert there's a few questions you need to ask... 1. Is the pric
by eajr 2y ago
It sounds like you're in the price discovery phase of the business. If you can't get people to convert there's a few questions you need to ask...
1. Is the price too high? If you truly only need to scan once a quarter or once a year, it's going to be hard to ask for a monthly charge.
2. Sites are different sizes so do you charge a flat fee regardless of how big the site your scanning is? Would seem unfair if I was a tiny site and I was subsidizing larger sites because we're charged the same rate.
3. How efficient is your checkout process? Is there any friction you can remove?
Out of your potential avenues 1 seems most probable for higher revenue and what you should do.
I would ask the question why am I charging a monthly fee. Personally, your service sounds like you need more a credit system. Buy credits (could correspond to pages scanned, or just raw executions), with a minimum number of credits ($10 = 10 credits), and allow people to setup schedules to scan when they see fit. Maybe you'll see people mostly schedule once a quarter. You can have credits automatically top-up when it reaches a certain threshold (ie 5 credits).
Hope that helps, and good luck!
- sph 2y agoThank you for the very constructive advice. I slept on it and I think I will go for the second option instead: as you say I'm in the price discovery phase, and if people don't want to pay, what I can do is offer more value for the price. The credit system is an excellent idea that would need some infrastructure to support but I already had a couple beta customers mention they dislike subscription model and would rather pay once when they need the product. Thanks again!