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Sonos Said Rolling Out Widely Criticized App Redesign Took 'Courage'

7 points by BafS 2y ago

cebert 2y ago
It would have been better to link with the original source, which is part of HN’s ToS https://www.theverge.com/2024/5/9/24152675/sonos-new-app-bad-reviews-response-statement https://www.theverge.com/2024/5/9/24152675/sonos-new-app-bad...
solardev 2y ago
I'm glad it wasn't just me. The update caused several of my devices to lose connection, made the Spotify integration flaky, and overall feels like a really slow UI. I don't think I'll buy another Sonos product again after this.
papichulo4 2y ago
They had this exact same “courage” a while ago. This isn’t their first rewrite/re-invention. Anyone know why their software division is so broken? Sonos was a cool trick in 2012, when getting multiple network connected speakers synced wasn’t an out of the box experience. I threw my Sonos out after their previous re-invention. I use Apple TV connected speakers to stream any media nowadays. Say the app was working flawlessly, what advantage does using Sonos provide in 2024?
- Marsymars 2y ago
  > Say the app was working flawlessly, what advantage does using Sonos provide in 2024? What other options are there for multi-zone, multi-source audio systems?
jasonvorhe 2y ago
Sonos has been dying a slow death every since their founding CEO John MacFarlane left. He probably got pressure from investors to jump right into the "virtual assistant" fad that's also mostly on life-support by the major vendors (Google, Apple, Alexa, Bixby) so the only thing to remain from that will be a couple of million additional devices with a microphone being connected to the internet. Their apps have been slow and inconsistent and all attempt at a rewrite just made it worse. If I hadn't gotten a free Arc as part of a beta test, I'd probably be looking for replacements already but since some Play 1s, a Sub, some Play 3s and the Arc are at least somewhat in a working state, I just try not to worry about it, unless I have to open the app, which just makes me annoyed for a few seconds. Sonos should've stuck with being a little player in the market instead of trying to play catch-up with the big boys. Even their stock is barely holding on to a few bucks more than they IPO'd with.
bentt 2y ago
Does Sonos make streaming services pay to be on their platform? If not, they should.

7 points by BafS 2y ago

It would have been better to link with the original source, which is part of HN’s ToS https://www.theverge.com/2024/5/9/24152675/sonos-new-app-bad-reviews-response-statement https://www.theverge.com/2024/5/9/24152675/sonos-new-app-bad...

solardev 2y ago

I'm glad it wasn't just me. The update caused several of my devices to lose connection, made the Spotify integration flaky, and overall feels like a really slow UI. I don't think I'll buy another Sonos product again after this.

papichulo4 2y ago

They had this exact same “courage” a while ago. This isn’t their first rewrite/re-invention. Anyone know why their software division is so broken? Sonos was a cool trick in 2012, when getting multiple network connected speakers synced wasn’t an out of the box experience. I threw my Sonos out after their previous re-invention. I use Apple TV connected speakers to stream any media nowadays. Say the app was working flawlessly, what advantage does using Sonos provide in 2024?

Marsymars 2y ago
> Say the app was working flawlessly, what advantage does using Sonos provide in 2024? What other options are there for multi-zone, multi-source audio systems?

jasonvorhe 2y ago

Sonos has been dying a slow death every since their founding CEO John MacFarlane left. He probably got pressure from investors to jump right into the "virtual assistant" fad that's also mostly on life-support by the major vendors (Google, Apple, Alexa, Bixby) so the only thing to remain from that will be a couple of million additional devices with a microphone being connected to the internet. Their apps have been slow and inconsistent and all attempt at a rewrite just made it worse. If I hadn't gotten a free Arc as part of a beta test, I'd probably be looking for replacements already but since some Play 1s, a Sub, some Play 3s and the Arc are at least somewhat in a working state, I just try not to worry about it, unless I have to open the app, which just makes me annoyed for a few seconds. Sonos should've stuck with being a little player in the market instead of trying to play catch-up with the big boys. Even their stock is barely holding on to a few bucks more than they IPO'd with.

bentt 2y ago

Does Sonos make streaming services pay to be on their platform? If not, they should.