7 ms·
not trying to be facetious or anything, but I doubt their product team is worried about customers that are mad they have to click a few extra buttons to save 1
by gassiss 2y ago
not trying to be facetious or anything, but I doubt their product team is worried about customers that are mad they have to click a few extra buttons to save 1 or 2 dollars per month
- Eisenstein 2y agoFor every person who comments there are thousands and thousands who are reading. This is their target customer base -- highly sophisticated technical professionals who have the potential to influence many more non-technical people who take their expertise and opinions as a given. If they aren't worried about it then maybe they should think about it a bit more.
- closewith 2y agoWould that not be their target market? They seem to market their low prices heavily.
- Beldin 2y agoOn the other hand, a competent team would care about a negative message being listed first on a popular internet forum frequented by their target demographic.
- makerdiety 2y agoThe corporate leviathan has to first detect that event and analyze it for sentiment. Before any loss mitigating response can be possible in the first place.