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If you need everyone working an incident physically around the same table in order to respond effectively, your organization is not equipped to respond effectiv
by commandar 2y ago
If you need everyone working an incident physically around the same table in order to respond effectively, your organization is not equipped to respond effectively to incidents in general.
I'm speaking as someone who worked full time doing nothing but incident management at a F500 for a couple of years before the pandemic. The incident team for literally every single response I ran in that time was effectively remote; most weren't in the same building as me, probably weren't in the same time zone as me, and it wasn't unusual for them to be on a different hemisphere entirely.
Physical proximity to one another has absolutely nothing to do with the ability to work an incident. Effective communication is vital, but this isn't uncharted territory. Large organizations have been doing this effectively for a very long time before the entire in office/remote debate ever became a popular controversy.