I can tell you with certainty that most low-margin, high workforce industries (because I work in one of them) are looking to automate much of their workforce aw

I can tell you with certainty that most low-margin, high workforce industries (because I work in one of them) are looking to automate much of their workforce away especially in light of labor costs rising (minimum wage laws), increasing safety regulations (let the robots do it), increasing competitive pressure (foreign countries have cheaper labor), and social changes (people prefer interacting with a cell phone over a human being). Couple this with a publicly traded company such as Uber/Lyft whose whole existence depends on market value (the stock price) then the management of those companies are going to do the math to figure out if automating jobs is the right thing to do: their job is to maximize the value of the company (the stock price). The shareholders also have a vested interest for the same reasons.