6 ms·

Do you have an import from smugmug? I have been a smugmug user for about 19 years and finally thinking of moving on...

vishnumohandas 3y ago
Not yet, but you should be able to drag-and-drop the data on your disk into Ente's desktop app[1]. Please note that if you're primarily using SmugMug to store RAW files, their support (in terms of previewing capabilities) is limited right now. It's on our roadmap, and we will prioritize it, but just wanted to give you a heads up. [1]: https://ente.io/download/desktop https://ente.io/download/desktop
onethumb 3y ago
Co-Founder, CEO & Chief Geek from SmugMug here. Love to know why you're thinking of moving on. :)
- latchkey 3y ago
  I'm on flickr and the semi-regular emails over the past few years telling me that I have private photos which will get deleted soon, would be my reason.
  - onethumb 3y ago
    That's why you'd leave SmugMug?
    - latchkey 3y ago
      "CEO & Chief Geek at Flickr" Flickr does it, why wouldn't SmugMug?
      - onethumb 3y ago
        Because SmugMug doesn't have free accounts. If you paid for Flickr, you wouldn't get those emails, either. You'd enjoy unlimited storage.
        latchkey 3y ago
        I understand that you're trying to monetize your business and I think that is important, especially since you're here commenting on an open source alternative. But, sending multiple emails to customers with a threat to delete their private photos unless they pay, is a kafkaesque way to do business. Sorry, I'm not going to pay for something when I'm treated with actual hostility... April 19th 2022: [IMPORTANT] Free account limit enforcement changes. May 12th 2022: FINAL NOTICE: You are in violation of our free account limits. Oct 6th 2022: Reminder: Your account is in violation of our free account limits. It seems that after Oct 2022, someone realized this wasn't a good idea and the emails stopped. I just logged in and checked and still have everything there. What is the point of paying, just to silence the empty threats?
        onethumb 3y ago
        Thanks for the perspective. I think "actual hostility" would have been simply shutting Flickr off, something Yahoo was ready to do. (Post acquisition, they later publicly admitted they regretted not doing just that[1]). I'm surprised you view getting notices that you have the opportunity to download your content (or pay for it, your choice) to be hostile. Is it less hostile to simply delete the data with no warning, like hundreds of other services have done? We've tried hard to thread the needle between fixing Flickr's business model (it was losing tens of millions of dollars a year when we bought them, primarily because giving away 1TB/account for free is not sustainable) and giving people plenty of time to download their photos prior to deletion. Tough problem, tough situation, but I'm largely proud of how we've handled it - there's been plenty of runway and notice for people to get their photos back if they prefer not to pay (either scenario - paying or downloading - is fine in our minds, but losing photos is not). We're not holding them hostage or anything, we want everyone to have them, one way or the other. Email open & click rates being what they are (low), we carefully tracked them, plus download and/or subscription rates, to determine how frequently to contact people so we could have a high confidence that most people knew they had a choice and had the chance to make it. Your photos over the free limits will be deleted, eventually. I don't know when, for your specific account, but it's certainly not just to "silence empty threats". It's not a threat, it's a statement, and it was intended as a courtesy. I'm glad you have a choice AND you _know_ you have a choice. [1] https://www.wsj.com/articles/verizon-to-lay-off-7-of-media-group-staff-11548270277 https://www.wsj.com/articles/verizon-to-lay-off-7-of-media-g...

Not yet, but you should be able to drag-and-drop the data on your disk into Ente's desktop app[1]. Please note that if you're primarily using SmugMug to store RAW files, their support (in terms of previewing capabilities) is limited right now. It's on our roadmap, and we will prioritize it, but just wanted to give you a heads up. [1]: https://ente.io/download/desktop https://ente.io/download/desktop

onethumb 3y ago

Co-Founder, CEO & Chief Geek from SmugMug here. Love to know why you're thinking of moving on. :)

latchkey 3y ago
I'm on flickr and the semi-regular emails over the past few years telling me that I have private photos which will get deleted soon, would be my reason.
- onethumb 3y ago
  That's why you'd leave SmugMug?
  - latchkey 3y ago
    "CEO & Chief Geek at Flickr" Flickr does it, why wouldn't SmugMug?
    - onethumb 3y ago
      Because SmugMug doesn't have free accounts. If you paid for Flickr, you wouldn't get those emails, either. You'd enjoy unlimited storage.
      - latchkey 3y ago
        I understand that you're trying to monetize your business and I think that is important, especially since you're here commenting on an open source alternative. But, sending multiple emails to customers with a threat to delete their private photos unless they pay, is a kafkaesque way to do business. Sorry, I'm not going to pay for something when I'm treated with actual hostility... April 19th 2022: [IMPORTANT] Free account limit enforcement changes. May 12th 2022: FINAL NOTICE: You are in violation of our free account limits. Oct 6th 2022: Reminder: Your account is in violation of our free account limits. It seems that after Oct 2022, someone realized this wasn't a good idea and the emails stopped. I just logged in and checked and still have everything there. What is the point of paying, just to silence the empty threats?
        onethumb 3y ago
        Thanks for the perspective. I think "actual hostility" would have been simply shutting Flickr off, something Yahoo was ready to do. (Post acquisition, they later publicly admitted they regretted not doing just that[1]). I'm surprised you view getting notices that you have the opportunity to download your content (or pay for it, your choice) to be hostile. Is it less hostile to simply delete the data with no warning, like hundreds of other services have done? We've tried hard to thread the needle between fixing Flickr's business model (it was losing tens of millions of dollars a year when we bought them, primarily because giving away 1TB/account for free is not sustainable) and giving people plenty of time to download their photos prior to deletion. Tough problem, tough situation, but I'm largely proud of how we've handled it - there's been plenty of runway and notice for people to get their photos back if they prefer not to pay (either scenario - paying or downloading - is fine in our minds, but losing photos is not). We're not holding them hostage or anything, we want everyone to have them, one way or the other. Email open & click rates being what they are (low), we carefully tracked them, plus download and/or subscription rates, to determine how frequently to contact people so we could have a high confidence that most people knew they had a choice and had the chance to make it. Your photos over the free limits will be deleted, eventually. I don't know when, for your specific account, but it's certainly not just to "silence empty threats". It's not a threat, it's a statement, and it was intended as a courtesy. I'm glad you have a choice AND you _know_ you have a choice. [1] https://www.wsj.com/articles/verizon-to-lay-off-7-of-media-group-staff-11548270277 https://www.wsj.com/articles/verizon-to-lay-off-7-of-media-g...