Except that a) some people did a study on this and published a white paper, it's really difficult to find but I'm sure you will if you look hard enough (hint: u

Except that a) some people did a study on this and published a white paper, it's really difficult to find but I'm sure you will if you look hard enough (hint: under your nose) and b) I've introduced very non-technical people to Ubuntu and they have had no problems with it.