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Just tried the dental appointment example. Voice sounds great! But I found two issues with sharing: - I told it I wasn't available until next year. We confirmed
by blakeburch 3y ago
Just tried the dental appointment example. Voice sounds great! But I found two issues with sharing:
- I told it I wasn't available until next year. We confirmed a date. It said Feb 4th, next year. I asked it when next year was and it gave me the definition. On further prying, it told me the current year was 2022, so next year was 2023. For a scheduling use case, it should be date/availability/time zone aware.
- At the end, it got into a loop saying "I apologize for the confusion. Let me double check your records...". After staying silent, it said "it looks like we've been disconnected". I said "no, I was waiting for you to check my records". The loop repeated. I eventually asked how long it would take to check my records and it told me "a few minutes" but still went through the "disconnected" message.
- thirdusername 3y agoI had a similar experience when it offered to connect me to the office manager so I could remove PII from the system, where it just stated it was taking an action and went idle.
- yanyan_evie 3y agoThanks for the great feedback! Absolutely, with a fine-tuned LLM or a better prompt, we can make the responses more reasonable. We'll make a note to update our demo prompt accordingly!