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Looks like the FCC basically killed outbound AI calling companies like Air.ai, and does not seem to affect inbound companies like ours (https://echo.win https:/
by ksubedi 3y ago
Looks like the FCC basically killed outbound AI calling companies like Air.ai, and does not seem to affect inbound companies like ours (https://echo.win https://echo.win)
Interestingly they explicitly mention AI generated voices, does that mean voices generated by traditional TTS engines are fine?
- djur 3y agoThose voices were already prohibited. This ruling specifically addresses agents "emulating human speech and interacting with consumers as though they were live human callers when generating voice and text messages". Based on the (alarming) demo on Air.ai's homepage, that sounds like it would be prohibited unless the user consented to be contacted in that manner when providing their phone number.
- ksubedi 3y agoSo looks like the only allowed use cases will be for opt-in notifications and reminders.