5 ms·

I think point 2 could be an advantage, not a downside. If no-one you speak to mentions the broken window, maybe it's not a big issue. This assumes you speak to

by jerrre 3y ago

I think point 2 could be an advantage, not a downside. If no-one you speak to mentions the broken window, maybe it's not a big issue. This assumes you speak to a mix of old and new users

kulor 3y ago
Most people don't report issues (apathy & bystander effect) therefore I put more value on those who take the time to do so.