Doesn’t matter. They want to normalize employee and customer experience. Think I’ll go with the anecdotes of my friends who managed retail locations for big box

Doesn’t matter. They want to normalize employee and customer experience. Think I’ll go with the anecdotes of my friends who managed retail locations for big box stores rather than an HN rando with a confrontational rhetorical style, as if projection is correctness Your experience is a reflection of their desire to normalize rather than customize Data is only useful to a point. Generate all the stats you want. Millions of other stats attenuate the usefulness of any given stat, except for those of broad application. Getting super granular is programming equivalent of bike shedding and yak shaving.