I'm working on this project as well so I can add a little insight. I needed one place I could login to, add as many email accounts as I wanted and manage them

I'm working on this project as well so I can add a little insight. I needed one place I could login to, add as many email accounts as I wanted and manage them from one location online. The email accounts run via the imap protocol. I can't tell you how many times I've been working on a project and a client sends one team member a email and others don't get it, but we assume they did. So I can create a list called "Roockit Bugs" share it with other users and drag and drop any email from any email account onto a task. A popup screen loads and auto-fills the task with the subject and inserts the email body into the description. I can now edit that task as needed and click save & archive. Now everyone can view it and can comment on it. The email is archived and out of my inbox so the right person can take care of it. This process can work the same as above but I can drag a email to the messages section and it's converted to a message for all users to see. This makes sure everyone in a list stays on the same page without forwarding emails all over. This is just scratching the surface but gives you the basic idea.