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Has anyone figured a good way to account for time spent on asynchronous communication (ie email)? A lot my time goes there and it is sprinkled throughout my day
by technotarek 3y ago
Has anyone figured a good way to account for time spent on asynchronous communication (ie email)? A lot my time goes there and it is sprinkled throughout my days and nights.
Ideally we wouldn’t bill hourly and wouldn’t have to care, but neither the world nor my contracts are ideal!
- welder 3y agoThe WakaTime browser extension does this, if you set it to only track your email domain.
- technotarek 3y agoBut this only works for webmail, right. Thunderbird user here.
- welder 3y agoYou can use this Thunderbird extension instead of the Browser extension: https://github.com/monkeysintown/thunderbird-wakatime https://github.com/monkeysintown/thunderbird-wakatime
- withinboredom 3y agoI make it clear that replying to just one email will trigger an hour of billing (or day, if we have a day rate). I also make it clear that this will never be more than one hour per day. Thus, they get an hour per day of dedicated support, no more unless they want to pay for it (i.e., they want two hours, a single email triggers two billable hours even if it takes 5 mins to reply to a single email). It works pretty well.