> If their website is a core part of their business, it's enormous - they're getting the peace of mind that if anything happens they have someone reliable they

> If their website is a core part of their business, it's enormous - they're getting the peace of mind that if anything happens they have someone reliable they can call to get things fixed. Good point! This is kind of what I was thinking: since they are a software company, the value of $1000/month is like you never have to worry about your company suddenly breaking.