Bryan Cantrill draws some excellent parallels between this incident and software systems in his "Debugging Under Fire" talk (beware of semi-automated systems):

Bryan Cantrill draws some excellent parallels between this incident and software systems in his "Debugging Under Fire" talk (beware of semi-automated systems): https://www.youtube.com/watch?v=30jNsCVLpAE https://www.youtube.com/watch?v=30jNsCVLpAE