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Being able to find answers to commonly asked questions instead of making demands on people's time by asking is a huge part of maturity. It's very common for Di
by htag 3y ago
Being able to find answers to commonly asked questions instead of making demands on people's time by asking is a huge part of maturity. It's very common for Discord servers to have a self-serve faq/resources channel. It's rude to ask questions that can be answered there.
In this situation I find the best thing to do is to link to the resource that answers the question. A 'teach how to fish' approach. If a question is often asked that isn't answered in documentation then I enhance the documentation.
- UtopiaPunk 3y agoSure, but 1) they're kids. Of course they're immature (and of course there will be kids. It's a community built around video games). 2) asking questions is just kind of how Discord works. Knowledge isn't stored and organized like on old-school forums or Reddit. Discord is a tool where people are expected to be available for almost real-time discussion. I personally struggle with that format, and tend to only use Discord as a messaging app for small groups of friends. I've tried joining Discord servers organized around a topic with larger groups of people, and it just doesn't seem to work for my brain, so I leave.