s/defense/regulated industry/ I found a bug in my company’s software product once. The code was using the user’s display name in a lookup rather than the userna

s/defense/regulated industry/ I found a bug in my company’s software product once. The code was using the user’s display name in a lookup rather than the username. I grabbed a QA engineer, he agreed it was a bug, and he put the wheels in motion. I don’t think that fix ever made it into a release. Our software was part of the stack that our regulated customers were using to document their compliance. Every year or two, they would audit our development process to insure that untoward code wasn’t slipping into the release. Getting the fix into a release would have required that the bug be prioritized, fixed and qa’ed. Never became important enough. It burned me at first, but I’m not sure it was the wrong outcome.