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Law enforcement tracking everyone can have serious and unintended consequences in away that a SaaS tracking visits are unlikely to have. An extreme case is on
by mediascreen 3y ago
Law enforcement tracking everyone can have serious and unintended consequences in away that a SaaS tracking visits are unlikely to have.
An extreme case is on the other side, is to compare simple site limited tracking to a coffee shop being able to see who enters the door. Why should they track how I look and the way I'm dressed? Does it make service harder if you have to work blindfolded? Though luck, my privacy is more important than your wish to provide your customers with good service.
- novok 3y agoOn it's face it is harder for baristas to be blindfolded. It would literally be a worse coffee shop at blindfolded baristas than normal coffee.
- mediascreen 3y agoYes, but that's my point. A large number of companies uses analytics data to provide better service and products without any sinister motives.
- SanderNL 3y ago“Unlikely” being the keyword here. I know it’s unlikely, but just the act of collecting all this data makes it dangerous. IMO the benefits are small compared to the longterm risks so I lean towards, don’t track, just deliver “good coffee”. No need for hyperoptimalization of the coffee experience. In your example they are only looking. It would be different if they were recording their observations in a structured manner (aka cameras). Even writing it down by hand would raise flags, would it not? Sure, being a human means looking at me and my coffee to brew it, but recording everything I do in (semi)permanent storage? Is that human? Is that necessary to brew coffee?