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I filed a complaint with the CFPB about exactly this last year: https://www.consumerfinance.gov/data-research/consumer-complaints/search/detail/5699763 https://
by flaviut 4y ago
I filed a complaint with the CFPB about exactly this last year: https://www.consumerfinance.gov/data-research/consumer-complaints/search/detail/5699763 https://www.consumerfinance.gov/data-research/consumer-compl...
Their response was:
1. a notice that they needed more time to handle my complaint, and then on the deadline to respond
2. 650 words that can be summarized as
a) "Experian Consumer Services" is not the same as Experian, the credit reporting agency
b) The terms of service allow Experian Consumer Services to do what they want
c) You are already unsubscribed from emails from our partners
Regardless, I'd suggest everyone else affected by this issue file a complaint as well. At the very least, these complaints are not cheap to process.
- orangepurple 4y agoKeep hammering the complaints lines. The entities are inextricably linked and eventually someone will see it that way too.
- atlasunshrugged 4y agoThe FTC is also increasingly looking into dark patterns and is at least fining people for them, maybe worth submitting there as well as the Stanford Dark Patterns Tip Line so it gets more notoriety https://reportfraud.ftc.gov/#/ https://reportfraud.ftc.gov/#/ https://darkpatternstipline.org/ https://darkpatternstipline.org/
- joering2 4y agoYes there are not cheap to process. And those who pay for Experian data will push eventual rise on their customers, sadly.