I’m seeing a lot of anecdotes, not a lot of research. Nngroup used to publish analyses of the state of usability, but I don’t think they have done one recently

I’m seeing a lot of anecdotes, not a lot of research. Nngroup used to publish analyses of the state of usability, but I don’t think they have done one recently. The old ones always showed progress, and that’s also what I would expect talking about the average situation. Average progress doesn’t mean there are no shitty situations and we should always strive to improve, I just think claims like this are not helpful as they are used to make blanket statements about nuanced situations. Unless you can back them up of course, and I would still love to see the data if anyone can find it.