7 ms·

Show HN: Duffel (YC S18) – A faster way to sell flights

89 points by stevedomin 4y ago

Hi everyone! I'm Steve, founder and CEO of Duffel. We're so excited to introduce Duffel Links today - a low code solution to sell flights online fast. Through one single API request, offer your customers a best-in-class shopping experience tailored to your brand. Since day 1, we've made it our mission to break down barriers in the travel industry and make it easy for anyone to start selling travel. Now with Links, you can still use Duffel even if you don't have technical skills. It truly has never been easier to get started selling travel. The Problem: We've removed many blockers to selling flights, but until today, offering even a simple flight shopping experience could be a complicated task. Even with our APIs and components, you would still face challenges such as handling search inputs for passengers of all ages, getting the details of one-way, return and multi-city trips and more. The Solution: Enter Duffel Links! Links take care of all of this for you so you can start offering flights to your customers immediately; with a single API call, you can generate a link where your customer can access our best-in-class flight shopping experience, customised to match your brand. Leverage thousands of hours of product design and travel expertise every time you generate a link. Key features: -Search intuitively - Your customers will be able to input search parameters to ensure they see the most relevant flights and filter itineraries, so they can find the perfectly timed flight. -Optimised for conversion - When booking, they can pick the fare with the right level of flexibility and amenities, complete our simple checkout, and instantly access all the information needed to fly. -Access to 300+ airlines - including low-cost carriers, NDC and GDS. -Add markups - Quickly and dynamically add markups to fares when creating a link and easily charge your customers. Up-sell to your customers by offering premium seats and paid bags. -Make it your own - Customise the entire search and book experience to match your brand. Include your logo, custom URL and brand colours throughout. -Compatible with all screen sizes - Links is fully responsive for all devices - including mobiles, tablets and desktops. Feel free to try Links today - we're looking forward to your feedback and comments. Thanks, Steve

fideloper 4y ago
Who is the market for this? (This is way outside of industries I've worked in, genuinely curious!)
- jacooper 4y ago
  Travel and tourist guides.
  - ttrrooppeerr 4y ago
    Two industries that newer generations use less and less. I still don't understand how this got funded but what do I know.
    - noirbot 4y ago
      I think it's more of a thing internationally? I could be wrong, but I definitely hear more of a talk of travel agents in europe.
- stevedomin 4y ago
  Banks, spend management platforms, hotels, concierge services, events & experiences marketplaces, employee reward providers, or any brand that has some kind of loyalty programs. There are a few reasons why such companies might want to offer flights (and other travel services) through their own product. A non-exhaustive list: - Retention: a credit card company or bank might offer points and wants customers to redeem these points for travel. An hotel might want to offer flights so that their customers can stay within their ecosystem rather than going to an OTA (which will offer million of other hotel products) - Monetisation: capture extra margin points from selling these products - UX: tighter integration between their own software and the travel booking piece, i.e a spend management platform layering approval flows, policies, on top of a booking engine
ceejayoz 4y ago
> Quickly and dynamically add markups to fares when creating a link and easily charge your customers. What's the customer benefit to using a random site to book tickets they could already book on something like Google Flights without a markup? Who handles support for rebookings, cancelations, etc.? It's bad enough having to go through an OTA with airlines/hotels when there's a problem; they tell you to call Expedia.
- chinathrow 4y ago
  Does Google flights sell flights directly?
  - ceejayoz 4y ago
    No (which is very much preferable, IMO); they link you directly into the airline's purchase flow. The search results include a lot of folks who do, like Expedia, if you want the third party experience. It's not much fun when things go wrong.
    - AaronNewcomer 4y ago
      They actually do on some airlines. For instance, check out the first booking option here: https://www.google.com/travel/flights/booking?tfs=CBwQAhpHagwIAhIIL20vMGYydzASCjIwMjMtMDMtMzByBwgBEgNCV0kiIAoDU0FUEgoyMDIzLTAzLTMwGgNCV0kqAk5LMgQxNzM5KAAaR2oHCAESA0JXSRIKMjAyMy0wNC0wM3IMCAISCC9tLzBmMncwIiAKA0JXSRIKMjAyMy0wNC0wMxoDU0FUKgJOSzIEMTc0NygAcAGCAQsI____________AUABSAGYAQE&tfu=EgIIAQ&client=safari https://www.google.com/travel/flights/booking?tfs=CBwQAhpHag...
      - ceejayoz 4y ago
        That looks like it'll still result in a direct Spirit booking, though.
        AaronNewcomer 4y ago
        Yeah. It feels like they’re acting more like a travel agent. Kind of like what this original post would be doing.
monero-xmr 4y ago
Flights are a loss leader, with middlemen making very little or no money. The real money is in hotels and rental cars. Will purchasers via this API pay more than they would for flight tickets in other services? Or how are you making any money off of this?
- dkindler 4y ago
  The real money is also in FF points. https://youtu.be/ggUduBmvQ_4 https://youtu.be/ggUduBmvQ_4
crenwick 4y ago
YC: let’s finance companies to solve climate change Also YC: let’s make tools to encourage more flight travel
- mgfist 4y ago
  Solving air travel emissions will come from decarbonizing air travel, not from prohibition. Even if all flights were to be cut in half tomorrow it would have a rounding error effect on global emissions.
- throwawaytimes 4y ago
  Rules are for peasants
- jacooper 4y ago
  Don't kid yourself, not body's going to stop flying because of climate change.
  - jhbadger 4y ago
    Some people definitely have. Or have decided to limit themselves to one flight a year as a compromise. "Staycations" where people take vacations in their home town are a thing, and the pandemic has shown that most business travel is unneeded.
    - jacooper 4y ago
      If these people even count for 1%, that would be an achievement in itself.
- jdjslskshdj 4y ago
  Risk diversification I guess? But yeah, disappointing that YC would invest in something like this.
- nickparker 4y ago
  Almost nobody in tech is interested in the degrowth solution to climate change, we’re all in on increased affluence with tech mitigations for the environmental harms. Somebody’s gotta book all the electric / / synfuel powered flights ;)
escaper 4y ago
So in your effort to "break down barriers in the travel industry" you've effectively created new, higher financial barriers for travel customers?
breck 4y ago
When I buy flights I prefer to use a 6 page checkout flow that fails 10% of the time on an "*.aspx" page. /s :) This is interesting! Air travel has a lot of room for improvement. A lot of pain points stem from dumb laws and regulations though—are you ready for a bare knuckled fight to make things better for consumers?
Oras 4y ago
Is that for agencies who had API access to other airlines and holiday packages? or for hotels to combine their own booking with extra 3rd party APIs to book a full holiday from one place?
deleted 4y ago
[deleted]
ioman 4y ago
This is a market I wish I understood better. If I understand this correctly, the target market is airlines that need to sell flights online and that don't have (or don't want) the staff to do it in house. According to Wikipedia, there are about 5,000 airlines currently. Large airlines seem unlikely to want to outsource this, but I'm guessing there aren't too many airlines that size (only about 300 use Sabre). I wouldn't have thought there would be a market big enough for a startup like this, but I appear to be wrong. I'm guessing their biggest challenge will be customer acquisition. But as I said, this is a market I wish I understood better.
notafraudster 4y ago
It probably bodes a little poorly (either for the product, or for the product's applicability to this website) that almost every comment seems to be confused about what the product is or why anyone would ever use it. I've read the original post several times and I still don't understand myself. I read the main page and I can't tell if I'm meant to be in the target market or not. I clicked on Pricing and I don't understand what the free plan is (it doesn't give us access to "Links", which I thought was the product?) The "Why do you charge for excess searches?" link in the pricing page opens the Forex question, not the excess searches question. Pricing page provides pricing in GBP, EUR, USD, and AUD but does not use any kind of location data to localize the currency. I used the "Resources" menu and I don't understand what "Spend management: Unlock incremental revenue" means
- xyzelement 4y ago
  This was my vibe as well. Maybe it's one of these "if you have to ask, it's not for you" cases, but I agree with your words: it doesn't bode well that on the post (as deep as I went) it doesn't mention who the customer is.
  - stevedomin 4y ago
    > Maybe it's one of these "if you have to ask, it's not for you" cases Kinda agree but also think we should do a better job making it explicit who the target is. Thanks for the feedback
    - jaequery 4y ago
      Why not try clarify it for us here ?
      - stevedomin 4y ago
        Offered a few answers in comments below. Hope that helps clarify a bit. https://news.ycombinator.com/edit?id=34819960 https://news.ycombinator.com/edit?id=34819960 https://news.ycombinator.com/item?id=34819449 https://news.ycombinator.com/item?id=34819449
pwillia7 4y ago
Who is this for other than travel agents? Very cool but I can't imagine too many use cases immediately.
i_am_programmer 4y ago
I interviewed with these guys in London maybe just over a year and a half ago? Interviewer was lovely for the first call then just absolutely ghosted me when I had to reschedule the technical session by a few days. Then came back about 4 months later asking me if I was interested in going forwards. So weird. I remember they apparently wrote everything functionally with Elixr and kept mentioning it like it solved some real problem you couldn't possible do any other way. Weird seeing it pop up here.
- stevedomin 4y ago
  It's been a while so not sure there's any point investigating what happened now but I'm very sorry you had such a poor experience during our interview process. We strive for candidates to have a good experience and clearly we missed the mark here. Re: Elixir: isn't it the only language that lets you write highly-concurrent, low latency, fault tolerant software? :)
itissid 4y ago
I was under the impression that most people are price conscious and select the lowest cost option. This is not the target market for branding. Now there are some(how many? I don't know, but its a small minority 10-20% if you look at Coach/First Business class ratio) that are not price sensitive, sure, but isn't it they case for them that they know well after some amount of flying what airline they like? I select between delta and southwest. I just open two tabs and look. Then there is a question of whether airlines even offer new stuff frequently enough for people to change there preference? (I mean its not like they build the analog of a new iPhone every year for people to sit up and rethink their choices). The last innovation I heard was Delta's division of classes into Basic, Premium and Delta Comfort+ thingy quite a few years ago. [1]https://thepointsguy.com/news/tpg-best-us-airlines-2022/ https://thepointsguy.com/news/tpg-best-us-airlines-2022/
eiso 4y ago
To me this seems like Stripe for Flights. No for a moment let's think beyond applications that would like you to book your flight through them (where Links seems super useful IMO) and start thinking about future voice assistants and copilot like products, Duffels API is the interface to book flights, how else do you offer this? No affiliation with the company, just genuinely positive about what they're doing.
eiso 4y ago
To me this seems like Stripe for Flights. No for a moment let's think beyond applications that would like you to book your flight through them (where Links seems super useful IMO) and start thinking about future voice assistants and copilot like products, Duffels API is the interface to book flights, how else do you offer this? No affiliation with the company, just genuinely positive about what they're doing. p.s. It looks like my HN account from almost a decade ago with the same username got deleted (had to recreate). How is this possible?
amasea 4y ago
I am a software engineer and travel agent on the side who only books flights and lives on flyertalk (because I find complex airfare to be a fascinating and fun optimization problem). I don't understand how companies like this get any funding. From every angle it just seems exploitative. For agents: Getting set up properly with a GDS is not necessarily expensive, but it is a huge pain, and most agents don't want to deal with airfare at all for that matter. If they don't want to do this properly, then they're arguably doing customers a disservice (and really they should just provide them a link to book the air part themselves, but that's a controversial take in the industry). But that said, this market for agents who don't want to deal with it and/or want to markup more to skim extra off the top is very crowded with consolidators, airline portals, etc. For customers: this is just a worse google flights that actively suppresses price transparency. It forces a new middleperson, Duffel, in the picture whenever you need to change flights (increasing latency). It enables agents to skim off the top, and with the exorbitant fees it practically guarantees worse pricing than other channels. I can (and do) routinely issue tickets with $0 fees, always same or lower price vs if the customer booked it themselves. I also still make significant commission (sometimes over 20% on quite expensive tickets). The customer gets tickets that are cheaper or far too complex to book on any self booking website. Everyone comes out ahead. Maybe Duffel passes the (very occasional) private fare savings along, but I doubt it. Instead, they're probably doing the opposite and pocketing at least some of the commission and not even sharing it with the agent. Most experienced agents charge some fees.. that's fine. But with Duffel, those CC fees are so incredibly high that it forces agents to charge higher fees (keep in mind that in the normal scenario there is $0 true cost here. The airline is the one that charges the card - you're just giving them the CC info). So the target is agents that don't really know how airfare works and haven't put in the effort to get set up properly (either themselves or through a partnership with an existing agency)? And it shows on the pricing page: *What if I want to use my own IATA or ARC accreditation?* *That’s no problem! If you have your own accreditation and would like to use it please contact us to discuss pricing and next steps.* Translation: "If you actually know what you're doing, we can't price gouge you so contact us to work something out." And more insulting, from my perspective as a software engineer, they likely aren't solving any technical problems in the airline industry! Their travel consultant job postings are for people with GDS experience. So they are just using the same GDS and NDC APIs that everyone uses, skimming off the top, and charging more than real payment portals potentially just to hand the airline a credit card number. Everyone loses except greedy agents stepping outside of their skillset to upcharge and have a customized page that matches their brand.
berkle4455 4y ago
I can’t wait to install a random “purchase a flight” widget on my horticulture blog.
xur17 4y ago
I'm interested in using "Links" as a redemption flow for a points program. Is there a way to limit the maximum redemption price for a given link we generate, and is there a way to cancel outstanding links via api? edit: reading about it further, it looks like "Links" collects payment from the user, and hence won't work here.
- stevedomin 4y ago
  Can you email me at steve [at] duffel.com? Would love to explore how we could support your use case as this is right in our alley.
nithayakumar 4y ago
Awesome - lots of potential here. Lots of folks are asking "who is this for?". I think that's because the people that should use this don't know that they should yet. And it's probably missing the hotel/car angle too. This would let people like planners (e.g. destination wedding), events (e.g. festivals), and the like simplify and make money through the entire customer experience/journey. Good luck!
- stevedomin 4y ago
  Spot on. Thank you!

89 points by stevedomin 4y ago

fideloper 4y ago

Who is the market for this? (This is way outside of industries I've worked in, genuinely curious!)

jacooper 4y ago
Travel and tourist guides.
- ttrrooppeerr 4y ago
  Two industries that newer generations use less and less. I still don't understand how this got funded but what do I know.
  - noirbot 4y ago
    I think it's more of a thing internationally? I could be wrong, but I definitely hear more of a talk of travel agents in europe.
stevedomin 4y ago
Banks, spend management platforms, hotels, concierge services, events & experiences marketplaces, employee reward providers, or any brand that has some kind of loyalty programs. There are a few reasons why such companies might want to offer flights (and other travel services) through their own product. A non-exhaustive list: - Retention: a credit card company or bank might offer points and wants customers to redeem these points for travel. An hotel might want to offer flights so that their customers can stay within their ecosystem rather than going to an OTA (which will offer million of other hotel products) - Monetisation: capture extra margin points from selling these products - UX: tighter integration between their own software and the travel booking piece, i.e a spend management platform layering approval flows, policies, on top of a booking engine

ceejayoz 4y ago

> Quickly and dynamically add markups to fares when creating a link and easily charge your customers. What's the customer benefit to using a random site to book tickets they could already book on something like Google Flights without a markup? Who handles support for rebookings, cancelations, etc.? It's bad enough having to go through an OTA with airlines/hotels when there's a problem; they tell you to call Expedia.

chinathrow 4y ago
Does Google flights sell flights directly?
- ceejayoz 4y ago
  No (which is very much preferable, IMO); they link you directly into the airline's purchase flow. The search results include a lot of folks who do, like Expedia, if you want the third party experience. It's not much fun when things go wrong.
  - AaronNewcomer 4y ago
    They actually do on some airlines. For instance, check out the first booking option here: https://www.google.com/travel/flights/booking?tfs=CBwQAhpHagwIAhIIL20vMGYydzASCjIwMjMtMDMtMzByBwgBEgNCV0kiIAoDU0FUEgoyMDIzLTAzLTMwGgNCV0kqAk5LMgQxNzM5KAAaR2oHCAESA0JXSRIKMjAyMy0wNC0wM3IMCAISCC9tLzBmMncwIiAKA0JXSRIKMjAyMy0wNC0wMxoDU0FUKgJOSzIEMTc0NygAcAGCAQsI____________AUABSAGYAQE&tfu=EgIIAQ&client=safari https://www.google.com/travel/flights/booking?tfs=CBwQAhpHag...
    - ceejayoz 4y ago
      That looks like it'll still result in a direct Spirit booking, though.
      - AaronNewcomer 4y ago
        Yeah. It feels like they’re acting more like a travel agent. Kind of like what this original post would be doing.

monero-xmr 4y ago

Flights are a loss leader, with middlemen making very little or no money. The real money is in hotels and rental cars. Will purchasers via this API pay more than they would for flight tickets in other services? Or how are you making any money off of this?

dkindler 4y ago
The real money is also in FF points. https://youtu.be/ggUduBmvQ_4 https://youtu.be/ggUduBmvQ_4

crenwick 4y ago

YC: let’s finance companies to solve climate change Also YC: let’s make tools to encourage more flight travel

mgfist 4y ago
Solving air travel emissions will come from decarbonizing air travel, not from prohibition. Even if all flights were to be cut in half tomorrow it would have a rounding error effect on global emissions.
throwawaytimes 4y ago
Rules are for peasants
jacooper 4y ago
Don't kid yourself, not body's going to stop flying because of climate change.
- jhbadger 4y ago
  Some people definitely have. Or have decided to limit themselves to one flight a year as a compromise. "Staycations" where people take vacations in their home town are a thing, and the pandemic has shown that most business travel is unneeded.
  - jacooper 4y ago
    If these people even count for 1%, that would be an achievement in itself.
jdjslskshdj 4y ago
Risk diversification I guess? But yeah, disappointing that YC would invest in something like this.
nickparker 4y ago
Almost nobody in tech is interested in the degrowth solution to climate change, we’re all in on increased affluence with tech mitigations for the environmental harms. Somebody’s gotta book all the electric / / synfuel powered flights ;)

escaper 4y ago

So in your effort to "break down barriers in the travel industry" you've effectively created new, higher financial barriers for travel customers?

breck 4y ago

When I buy flights I prefer to use a 6 page checkout flow that fails 10% of the time on an "*.aspx" page. /s :) This is interesting! Air travel has a lot of room for improvement. A lot of pain points stem from dumb laws and regulations though—are you ready for a bare knuckled fight to make things better for consumers?

Oras 4y ago

Is that for agencies who had API access to other airlines and holiday packages? or for hotels to combine their own booking with extra 3rd party APIs to book a full holiday from one place?

deleted 4y ago

[deleted]

ioman 4y ago

This is a market I wish I understood better. If I understand this correctly, the target market is airlines that need to sell flights online and that don't have (or don't want) the staff to do it in house. According to Wikipedia, there are about 5,000 airlines currently. Large airlines seem unlikely to want to outsource this, but I'm guessing there aren't too many airlines that size (only about 300 use Sabre). I wouldn't have thought there would be a market big enough for a startup like this, but I appear to be wrong. I'm guessing their biggest challenge will be customer acquisition. But as I said, this is a market I wish I understood better.

notafraudster 4y ago

It probably bodes a little poorly (either for the product, or for the product's applicability to this website) that almost every comment seems to be confused about what the product is or why anyone would ever use it. I've read the original post several times and I still don't understand myself. I read the main page and I can't tell if I'm meant to be in the target market or not. I clicked on Pricing and I don't understand what the free plan is (it doesn't give us access to "Links", which I thought was the product?) The "Why do you charge for excess searches?" link in the pricing page opens the Forex question, not the excess searches question. Pricing page provides pricing in GBP, EUR, USD, and AUD but does not use any kind of location data to localize the currency. I used the "Resources" menu and I don't understand what "Spend management: Unlock incremental revenue" means

xyzelement 4y ago
This was my vibe as well. Maybe it's one of these "if you have to ask, it's not for you" cases, but I agree with your words: it doesn't bode well that on the post (as deep as I went) it doesn't mention who the customer is.
- stevedomin 4y ago
  > Maybe it's one of these "if you have to ask, it's not for you" cases Kinda agree but also think we should do a better job making it explicit who the target is. Thanks for the feedback
  - jaequery 4y ago
    Why not try clarify it for us here ?
    - stevedomin 4y ago
      Offered a few answers in comments below. Hope that helps clarify a bit. https://news.ycombinator.com/edit?id=34819960 https://news.ycombinator.com/edit?id=34819960 https://news.ycombinator.com/item?id=34819449 https://news.ycombinator.com/item?id=34819449

pwillia7 4y ago

Who is this for other than travel agents? Very cool but I can't imagine too many use cases immediately.

i_am_programmer 4y ago

I interviewed with these guys in London maybe just over a year and a half ago? Interviewer was lovely for the first call then just absolutely ghosted me when I had to reschedule the technical session by a few days. Then came back about 4 months later asking me if I was interested in going forwards. So weird. I remember they apparently wrote everything functionally with Elixr and kept mentioning it like it solved some real problem you couldn't possible do any other way. Weird seeing it pop up here.

stevedomin 4y ago
It's been a while so not sure there's any point investigating what happened now but I'm very sorry you had such a poor experience during our interview process. We strive for candidates to have a good experience and clearly we missed the mark here. Re: Elixir: isn't it the only language that lets you write highly-concurrent, low latency, fault tolerant software? :)

itissid 4y ago

I was under the impression that most people are price conscious and select the lowest cost option. This is not the target market for branding. Now there are some(how many? I don't know, but its a small minority 10-20% if you look at Coach/First Business class ratio) that are not price sensitive, sure, but isn't it they case for them that they know well after some amount of flying what airline they like? I select between delta and southwest. I just open two tabs and look. Then there is a question of whether airlines even offer new stuff frequently enough for people to change there preference? (I mean its not like they build the analog of a new iPhone every year for people to sit up and rethink their choices). The last innovation I heard was Delta's division of classes into Basic, Premium and Delta Comfort+ thingy quite a few years ago. [1]https://thepointsguy.com/news/tpg-best-us-airlines-2022/ https://thepointsguy.com/news/tpg-best-us-airlines-2022/

eiso 4y ago

To me this seems like Stripe for Flights. No for a moment let's think beyond applications that would like you to book your flight through them (where Links seems super useful IMO) and start thinking about future voice assistants and copilot like products, Duffels API is the interface to book flights, how else do you offer this? No affiliation with the company, just genuinely positive about what they're doing.

eiso 4y ago

amasea 4y ago

I am a software engineer and travel agent on the side who only books flights and lives on flyertalk (because I find complex airfare to be a fascinating and fun optimization problem). I don't understand how companies like this get any funding. From every angle it just seems exploitative. For agents: Getting set up properly with a GDS is not necessarily expensive, but it is a huge pain, and most agents don't want to deal with airfare at all for that matter. If they don't want to do this properly, then they're arguably doing customers a disservice (and really they should just provide them a link to book the air part themselves, but that's a controversial take in the industry). But that said, this market for agents who don't want to deal with it and/or want to markup more to skim extra off the top is very crowded with consolidators, airline portals, etc. For customers: this is just a worse google flights that actively suppresses price transparency. It forces a new middleperson, Duffel, in the picture whenever you need to change flights (increasing latency). It enables agents to skim off the top, and with the exorbitant fees it practically guarantees worse pricing than other channels. I can (and do) routinely issue tickets with $0 fees, always same or lower price vs if the customer booked it themselves. I also still make significant commission (sometimes over 20% on quite expensive tickets). The customer gets tickets that are cheaper or far too complex to book on any self booking website. Everyone comes out ahead. Maybe Duffel passes the (very occasional) private fare savings along, but I doubt it. Instead, they're probably doing the opposite and pocketing at least some of the commission and not even sharing it with the agent. Most experienced agents charge some fees.. that's fine. But with Duffel, those CC fees are so incredibly high that it forces agents to charge higher fees (keep in mind that in the normal scenario there is $0 true cost here. The airline is the one that charges the card - you're just giving them the CC info). So the target is agents that don't really know how airfare works and haven't put in the effort to get set up properly (either themselves or through a partnership with an existing agency)? And it shows on the pricing page: *What if I want to use my own IATA or ARC accreditation?* *That’s no problem! If you have your own accreditation and would like to use it please contact us to discuss pricing and next steps.* Translation: "If you actually know what you're doing, we can't price gouge you so contact us to work something out." And more insulting, from my perspective as a software engineer, they likely aren't solving any technical problems in the airline industry! Their travel consultant job postings are for people with GDS experience. So they are just using the same GDS and NDC APIs that everyone uses, skimming off the top, and charging more than real payment portals potentially just to hand the airline a credit card number. Everyone loses except greedy agents stepping outside of their skillset to upcharge and have a customized page that matches their brand.

berkle4455 4y ago

I can’t wait to install a random “purchase a flight” widget on my horticulture blog.

xur17 4y ago

I'm interested in using "Links" as a redemption flow for a points program. Is there a way to limit the maximum redemption price for a given link we generate, and is there a way to cancel outstanding links via api? edit: reading about it further, it looks like "Links" collects payment from the user, and hence won't work here.

stevedomin 4y ago
Can you email me at steve [at] duffel.com? Would love to explore how we could support your use case as this is right in our alley.

nithayakumar 4y ago

Awesome - lots of potential here. Lots of folks are asking "who is this for?". I think that's because the people that should use this don't know that they should yet. And it's probably missing the hotel/car angle too. This would let people like planners (e.g. destination wedding), events (e.g. festivals), and the like simplify and make money through the entire customer experience/journey. Good luck!

stevedomin 4y ago
Spot on. Thank you!