A challenge many startups face is undervaluing their service. You started out by saying that their service was too expensive — “that's a lot of money to the v

A challenge many startups face is undervaluing their service. You started out by saying that their service was too expensive — “that's a lot of money to the vast majority =(” — which is the sort of complaint that induces founders to think they need to lower their prices. They don’t. Most startups should be charging more. $50 is nothing to the customers that Trigger want to attract in order to succeed. I have no beef with your point about open-source developers having very limited budgets, but it’s very important to contextual your feedback. You specifically talked about teams of multiple people, it was unclear you intended to describe a very niche situation.