5 ms·

given the 1% transaction fee I'm guessing they don't accept credit cards at all - payments are exclusively through bank transfers. Can anyone from gocardless c

given the 1% transaction fee I'm guessing they don't accept credit cards at all - payments are exclusively through bank transfers. Can anyone from gocardless confirm is this is correct? If so, I think the site could be a little clearer. In any case, this looks like a useful service with or without card processing, and the more "instant" payment alternatives there are to paypal, the better. Also +1 for some innovation on this side of the pond.

jamesmoss 15y ago
If that's the case then they definitely need to make things clearer. There's only one mention of it on their homepage and nothing in the FAQ.
- jv22222 15y ago
  I'm thinking get paid "directly from your customers’ bank accounts." coupled with the name gocardless means there is no credit cards involved.
tomblomfield 15y ago
Tom from GoCardless here. We currently accept UK bank-to-bank payments - customers enter their account number and sort code on the checkout page. We'll work on making this clearer on our landing page - thanks for the feedback. We'll be rolling out across Europe in the next few months. GoCardless is particularly good for subscriptions & regular variable payments, as we're based on the UK direct debit network.
- sc00ter 15y ago
  Bank accounts and sort codes are not particularly secure - I might for example give these out to someone making a payment to me, and some businesses publish this information as a matter of course. What additional checks do you undertake to ensure that the person using the service to make a payment is the owner of the bank account in question? (I'm not saying Credit Cards are perfect, but they do allow for a lot of additional information to be verified to confirm the cardholder.)
  - tomblomfield 15y ago
    We work with the banks and a number of third-party identity-checking providers to verify that the bank details match the identify given. There's also a lot of additional stuff going on to match the person at the keyboard with the identity provided. It's worth noting that there's a very strong consumer guarantee in case of fraud: http://www.bacs.co.uk/bacs/businesses/directdebit/collecting/pages/customersrights.aspx http://www.bacs.co.uk/bacs/businesses/directdebit/collecting...

jamesmoss 15y ago

If that's the case then they definitely need to make things clearer. There's only one mention of it on their homepage and nothing in the FAQ.

jv22222 15y ago
I'm thinking get paid "directly from your customers’ bank accounts." coupled with the name gocardless means there is no credit cards involved.

tomblomfield 15y ago

Tom from GoCardless here. We currently accept UK bank-to-bank payments - customers enter their account number and sort code on the checkout page. We'll work on making this clearer on our landing page - thanks for the feedback. We'll be rolling out across Europe in the next few months. GoCardless is particularly good for subscriptions & regular variable payments, as we're based on the UK direct debit network.

sc00ter 15y ago
Bank accounts and sort codes are not particularly secure - I might for example give these out to someone making a payment to me, and some businesses publish this information as a matter of course. What additional checks do you undertake to ensure that the person using the service to make a payment is the owner of the bank account in question? (I'm not saying Credit Cards are perfect, but they do allow for a lot of additional information to be verified to confirm the cardholder.)
- tomblomfield 15y ago
  We work with the banks and a number of third-party identity-checking providers to verify that the bank details match the identify given. There's also a lot of additional stuff going on to match the person at the keyboard with the identity provided. It's worth noting that there's a very strong consumer guarantee in case of fraud: http://www.bacs.co.uk/bacs/businesses/directdebit/collecting/pages/customersrights.aspx http://www.bacs.co.uk/bacs/businesses/directdebit/collecting...