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Understand where you're coming from a privacy perspective. Our encryption operates at the file system/storage device layer level so it doesn't affect our index
by MaxKeenan 4y ago
Understand where you're coming from a privacy perspective. Our encryption operates at the file system/storage device layer level so it doesn't affect our index at all other than a small I/O performance hit when storing and accessing data.
W.r.t. retention policies, information is immediately deleted upon account deletion. We also delete all data after account inactivity for 2 months.
Definitely exploring messaging platforms, interestingly enough iMessage (despite not being available via API) can be indexed locally on Macs. Just not something that's on the top of our backlog. Thanks for your thoughts!
- e12e 4y ago> Our encryption operates at the file system/storage device layer level so it doesn't affect our index at all This means you store most data in plaintext in the index? Enough to reconstruct most of the content?
- MaxKeenan 4y agoYes. We are SOC II certified and have strict limitations on who can access that data and under what circumstances (only if given explicit permission by the user). Definitely understand that could be a deal breaker for some, but with current methods, we believe that this approach will allow us to deliver more powerful search and greater value in the long run.