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Oh, absolutely. The initial launch was a disaster because I had no way of dealing with trolls. I've learned a lot since then, and built a bunch of tools that mo
by seangransee 4y ago
Oh, absolutely. The initial launch was a disaster because I had no way of dealing with trolls. I've learned a lot since then, and built a bunch of tools that moderators can use to clean up the damage caused by trolls.
- benstrumental 4y agoCan you share more about what you learned about moderation?
- seangransee 4y agoI learned how crucial moderation is for a community site like this. I originally hoped that the "good" users would overpower the trolls and create a self-sustaining community without any deliberate moderation. I was very wrong. I knew there were some people on the internet who like drawing penises and swastikas, but I totally underestimated the volume of these people. I also learned the importance of bringing on additional help. I naively thought I could do everything myself (and I still like flying solo on the development side), but bringing on a volunteer to help moderate the site and manage the community has been incredibly helpful.